Frequently Asked Questions

Find answers to common questions about FURNECRAFT live-edge furniture, solid Sheesham wood, custom orders, delivery, care, and natural wood characteristics.

Is your furniture made from solid Sheesham wood?

Yes. FURNECRAFT specializes in live-edge furniture made from solid Sheesham wood.

We choose Sheesham for its distinctive grain, natural tonal variation, and character, which complement live-edge furniture particularly well.

Is every live-edge piece exactly the same?

No — and that's part of the beauty of real wood.

Natural grain, colour, knots, markings, texture, and live-edge profiles vary from piece to piece. Your furniture will therefore have its own individual characteristics and may not look exactly identical to another piece or every detail shown in product photographs.

Are knots and colour variations defects?

Natural knots, grain patterns, tonal differences, and other variations are normal characteristics of solid wood.

They should not automatically be considered defects. They are part of the natural character that makes each Sheesham piece individual.

Do you make custom furniture?

Yes. FURNECRAFT offers custom-made live-edge furniture subject to design feasibility.

You can share your required furniture type, dimensions, city, design preferences, and reference images with us. Visit our Custom Furniture page for more information.

What can I customize?

Depending on the design, customization may include dimensions, proportions, furniture type, base or leg design, finish preferences, and certain design details.

Because Sheesham is a natural material, an exact grain pattern or identical live-edge profile cannot be guaranteed.

Can I send you a reference image?

Yes. A reference image, sketch, or inspiration photo can help us understand the look and proportions you're considering.

We'll review it along with your requirements and confirm what is practical to create in solid Sheesham.

How long does a custom order take?

Production time can vary depending on the design, dimensions, complexity, and current workload.

Your estimated production time should be confirmed before the custom order is finalized.

Do you deliver across Pakistan?

Delivery availability, charges, and applicable conditions may depend on the product and destination.

Share your city with us before ordering so the appropriate delivery details can be confirmed.

How much does delivery cost?

Delivery charges may vary according to the furniture size, destination, and delivery requirements.

Any applicable delivery charges should be confirmed during the ordering process.

What payment methods do you accept?

Available payment methods and any payment requirements will be displayed at checkout or confirmed with you before an applicable custom order is finalized.

For custom furniture, make sure the agreed price and payment terms are clear before confirming your order.

Can I return or exchange furniture?

Return or exchange eligibility depends on the applicable conditions of your order.

Please review our Return & Refund Policy before purchasing, particularly when ordering customized furniture.

Does FURNECRAFT furniture come with a warranty?

Warranty coverage, exclusions, and applicable conditions are explained in our Warranty information.

Please review those terms so you understand what is and isn't covered.

How should I care for solid Sheesham furniture?

For everyday care, dust with a soft cloth, wipe spills promptly, protect the surface from excessive moisture and heat, and avoid harsh or abrasive cleaning products.

For detailed instructions, visit our Furniture Care Guide.

Can solid wood change over time?

Yes. Solid wood is a natural material and can respond to environmental conditions such as temperature and humidity.

Minor expansion, contraction, and changes in appearance can occur naturally over time. Appropriate placement and care can help maintain your furniture's condition.

Will my furniture look exactly like the website photos?

Not necessarily.

Product photographs represent the design and overall appearance, but natural grain, tone, knots, markings, and live-edge profiles can vary between individual pieces.

This natural variation is part of purchasing genuine solid-wood furniture.

Still Have a Question?

If you couldn't find the answer you were looking for, contact FURNECRAFT and share your question with us.

For custom-order inquiries, including your city, required dimensions, and a reference image where available will help us understand your requirements more clearly.

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